Customer support

If you have any questions or comments, please reach out to us at [email protected], or by phone at (614) 736-6464.

1 Gift Cards
1.1 I bought a gift card online. When will it be delivered?

Your virtual gift card will be delivered as soon as you check out! It will be automatically sent to the the email address you entered on the gift card page. If you're not ready for your recipient to receive the gift card, please wait until you're ready. If you'd like to purchase a physical gift card, please contact the store.  

1.2 I need a refund on a gift card. What do I do?

Unfortunately, we are not able to issue refunds on gift cards since they are automatically delivered to their recipients. 

1.3 I accidentally entered the wrong email address on the gift card page. Help!

No worries; we got you. Shoot us an email at [email protected] with the order number and the correct email, and we'll work our magic to resend it to the correct email address.